Why does the room charge on my hotel bill not match what I paid for the room on Hoken?

There are a couple of reasons why the room charge on your hotel bill might differ from what you paid on Hoken:

• The price you see on Hoken reflects a special rate we negotiate with hotels. This rate might be lower than the standard rate the hotel offers guests directly.
• Your hotel bill might include additional charges not covered by your Hoken payment. These could be resort fees, parking fees, or other hotel-specific costs.
• Your hotel bill might also include any charges you incur during your stay, such as room service or minibar purchases.